Sales ops: notify operations channel when IS message flagged
Sales ops: notify operations channel when IS message flagged
Sales ops lose flagged IS messages labeled 'retail operations shared', causing requests to be missed and fulfillment to stall. Flagged posts go to ops channel, so work begins and status is tracked.
Overview
Sales ops lose visibility into tagged operational requests, which can stall fulfillment and trigger internal escalations. This workflow routes flagged IS messages into the operations channel and creates trackable items so work starts immediately, reducing missed requests and improving handoffs.
Notable Features
- Post flagged IS requests to ops
- Notify operations when reaction added
- Include message link and channel