Sales ops: never miss issue alerts from comment events

Sales ops lose incident visibility when issue comments don't surface, risking stalled deals. Route comments to affected users and ops channels so incidents surface and responses begin quickly.

Overview

Missed issue comments let incidents slip and let deals stall. This workflow ensures every issue comment reaches the right sales ops members and ops channels so incidents surface and responses begin quickly, eliminating missed alerts and protecting pipeline health.

Notable Features

Send incident alerts to channels
Retry and report failed deliveries
Log undeliverable alerts to ops