Sales ops deliver updated booking access codes to customers
Sales ops deliver updated booking access codes to customers
Sales ops overlook edited bookings, causing customers to arrive late or be denied access. Send updated access codes and session times by SMS after changes, ensuring smooth check-ins.
Overview
Late or missing access updates create frustrated customers and extra support work. This workflow lets sales ops push updated access codes and session times by SMS whenever bookings change, eliminating confusion and protecting bookings. Customers report faster responses and fewer follow-ups.
Notable Features
- Send SMS with updated access codes
- Format session times for clarity
- Verify customer phone numbers before sending