Sales ops capture consecutive student no-shows as tickets

Support agents miss students with back-to-back no-shows, letting attendance problems escalate. Morning tickets mark students with two consecutive no-shows so agents can investigate and prevent escalation.

Overview

Repeated student no-shows often slip through inboxes and lead to escalations or churn. This scheduled workflow creates morning tickets for students with two consecutive no-shows, turning reactive firefighting into proactive outreach and reducing missed follow-ups. Sales ops can ensure support agents act early, protecting retention and scheduling integrity.

Notable Features

Create daily no-show tickets
Assign tickets to support agents
Include lesson and student context