Ruby on Rails engineer: deliver inspection portal links
Ruby on Rails engineer: deliver inspection portal links
Ruby on Rails engineers see inspection webhooks stall claims handlers and frustrate policyholders. Deliver portal links automatically so claims handlers can begin inspections without manual delays.
Overview
Inspection webhooks that sit idle leave claims handlers blocked and policyholders frustrated, risking slower claim progress and higher inbound contacts. This workflow converts incoming inspection requests into customer-facing portal emails and handler alerts, ensuring handlers begin inspections faster and removing manual notification bottlenecks.
Notable Features
- Send portal links to policyholders
- Notify claims handlers with links
- Attach portal link to claim record