Route website inquiry forms to the right internal team
Route website inquiry forms to the right internal team
Your contact form mixes partnership, volunteer, and support requests, causing manual sorting and missed follow-ups. The workflow routes each inquiry to the correct team inbox so staff can respond same day.
Overview
When all website inquiries land in a single inbox, your staff wastes time triaging instead of responding. This workflow routes each submission to the right internal team and delivers submitter details so teams can reply same day, reducing missed opportunities.