Route vehicle enquiries to the correct support inbox

You receive vehicle enquiry webhooks with inconsistent dealer labels and missing routing, causing misdirected follow-up. Support teams can respond same day after enquiries are standardized and routed.

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Overview

When vehicle enquiries arrive with inconsistent dealer labels, agents spend time figuring out where to route them and follow-ups slip. This flow normalizes dealer labels and delivers structured alerts to the right inbox, so support teams can triage and respond the same day.