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Route tagged messages into triage channel for PMs

You miss urgent help requests when messages arrive in multiple channels without routing, leaving items untriaged. It makes requests visible to project coordinators for same-day triage.

Route tagged messages into triage channel for PMs

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Overview

When escalation messages land across channels they often go unseen and slow down delivery. Route tagged messages into a single triage stream so project coordinators receive context-rich alerts and can act within minutes, enabling same-day assignment.

Route tagged messages into triage channel for PMs