Route swatch requests and update customer records promptly
Route swatch requests and update customer records promptly
Your swatch requests lack routing and updated customer counts, causing fulfillment delays. Requests are routed to fulfillment and contact records updated for same-day dispatch and clear follow-up.
Workflow preview:
Zap details:
Overview
Every swatch request is a fulfillment touchpoint; manual routing creates delays and duplicate shipments. This flow captures requests, increments customer swatch counts, and routes valid requests to your fulfillment inbox so coordinators can ship same day and avoid excess mailings.