Route SMS promo replies to dedicated team channels

Your SMS promo replies arrive without context, so opt-outs and invalid numbers get missed and sales replies go unnoticed. Team members can act same day.

Overview

When SMS replies from promo blasts land in a provider inbox, opt-outs and invalid-number errors can slip through and slow deliveries. This workflow routes and flags replies so the right person sees them and resolves opt-outs or errors the same day, keeping delivery slots on schedule.