Route shipping issue form details into order records

Operations coordinators lose order context when shipping issue forms aren't reflected in the order system. Keep order records updated from forms so fulfillment has full context.

Overview

Operations coordinators risk fulfillment errors and lost tracking when shipping issues aren't recorded in the order system. This workflow writes form details into the order record and notifies fulfillment, preventing lost context so fulfillment and follow-up proceed with complete order information; teams report fewer manual corrections and clearer handoffs.

Notable Features

Update order status and notes
Search orders by order number
Notify fulfillment on status change