Route problem emails to the right site channel

Operations coordinators miss problem emails with photos, delaying on-site response. It extracts issue details and .jpg links, posts to the right site channel, so coordinators can act faster.

Overview

Problem emails with photos sit unseen in inboxes and delay on-site responses, costing time and frustrating residents. This workflow extracts issue text and .jpg links and routes them to the right site channel so operations coordinators acknowledge and dispatch faster — reducing missed follow-ups and improving field responsiveness.

Notable Features

Extract .jpg links and details
Route reports to site channels
Notify on-call operations coordinator