Route patient intake emails to support intake pipeline
Route patient intake emails to support intake pipeline
Your patient intake emails with questionnaire replies and attachments sit in a hold label, delaying case setup. Route them into support intake to ensure cases are initialized same day.
Overview
When questionnaire replies and attachments sit in a sequencing label, case setup stalls and program coordinators waste time. This workflow routes those emails and files straight into your intake system so cases are initialized same day and staff can begin triage immediately.