Route patient emails into triage folders for staff
Route patient emails into triage folders for staff
Your incoming patient emails lack record context, causing slow triage and missed replies. This routes messages to the right patient inbox so coordinators can act same day.
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Overview
When patient emails aren't linked to records, coordinators waste time and patient follow‑up slips. This workflow routes inbound messages into the right patient inbox so your staff can triage and reply the same day, improving responsiveness.