Route new product reviews to staged review channels

You receive new product reviews without routing, so low-star issues and high-star wins sit in the same inbox. Your teams triage or promote reviews faster, within minutes.

Workflow preview:

Zap details:

Overview

When reviews land on your store, they should trigger action, not sit unread. This flow routes low-star reviews to support and high-star reviews to marketing so teams respond within minutes and protect brand trust.