Route new bookings to the correct service group

Your bookings lack routing context, forcing ops staff into manual checks and causing delayed assignments. It classifies and forwards each appointment so ops staff get correct context same day.

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Overview

When bookings arrive without clear service context, ops teams waste time rerouting and appointments can be delayed. This flow classifies each booking and forwards full context to downstream systems, so coordinators receive the right information within minutes and can act same day.