Route neuro-coach feedback to customer support ops
Route neuro-coach feedback to customer support ops
Customer support ops miss coach surveys, causing delayed follow-up and risking client progress. It sends each response to the assigned neuro-coach and support inbox so staff can review and follow up.
Overview
Missed coach feedback delays client progress and creates care continuity risk. This workflow delivers every survey response to the appointed neuro-coach and support inbox, turning manual triage into reliable, auditable follow-up so care staff no longer let feedback age unaddressed.
Notable Features
- Deliver survey responses to assigned coach
- Notify support inbox and Slack
- Flag urgent replies for quick triage