Route incoming debtor SMS into collections team channel
Route incoming debtor SMS into collections team channel
Your incoming debtor SMS lack team visibility and stall collections case triage. Messages are relayed into your collections channel so coordinators can triage and act same day.
Overview
Missed SMS from debtors slows recoveries and forces extra manual work. Route inbound debtor messages straight into your collections channel so coordinators see full context and can respond within minutes, enabling same-day outreach.