Route inbound support webhooks to correct team assignee

Your incoming webhook tickets lack owner and team context, causing slow triage and duplicated work. Assign correct team owners to tickets for faster handling and clearer handoffs within minutes.

Overview

Unassigned webhook tickets are a common source of triage friction and missed SLAs. This flow enriches each incoming payload, finds the sender's team, and sets the correct team and owner so reps get actionable issues within minutes and handoffs become reliable.