Route external file deliveries to assigned internal recipient
Route external file deliveries to assigned internal recipient
Incoming file-delivery emails land in a shared inbox without recipient context, delaying intake and production. Routed messages reach the right coordinator automatically, enabling same-day processing.
Overview
When external file deliveries hit a shared inbox, intake coordinators spend time hunting for the right owner and production can be delayed. This flow parses the delivery message and forwards it to the assigned coordinator automatically, so files arrive with the right owner for same-day processing.