Route enterprise feedback into your enterprise team channel

Your feedback channel mixes product notes and customer reports, so enterprise issues get buried and account teams lack needed context. Route them to the enterprise team for same-day triage.

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Overview

Enterprise feedback often sits in a busy feedback channel, delaying account teams and slowing escalations. This workflow routes enterprise-flagged messages straight to your enterprise squad so support ops and account managers get same-day context for triage and response.