Route education 'uws' inquiries to west support inbox

Education business owners miss west-side student emails in a shared inbox, delaying intake and risking enrollment. Forward emails containing uws to the west-side support inbox for quick triage.

Overview

Missed west-side student inquiries can cost enrollment and satisfaction. This workflow routes any email containing 'uws' into the west support inbox, removing manual triage and turning a crowded shared inbox into a focused intake channel. The result is faster first responses and zero missed west-side follow-ups.

Notable Features

Forward keyworded emails to inbox
Notify west-side support agents
Keep shared inboxes decluttered