Route domain incidents to on-call for support engineers

Customer support engineers spotting domain issues miss context, causing delayed triage. Forward full issue details to engineering on-call so support and on-call can triage without manual routing.

Overview

Domain issues often get stuck between support and engineering, increasing handoffs and frustrating customers. This workflow injects full ticket context directly into the engineering on-call pipeline so support and on-call can triage or escalate without manual routing, and teams report faster response times with fewer missed follow-ups.

Notable Features

Send full issue details
Notify engineering on-call and support
Attach relevant logs and links