Route contact form messages to team channels for triage
Route contact form messages to team channels for triage
Your contact form submissions arrive untriaged, burying ad requests, story tips, and site issue reports. Route them to the right team channels so editors can prioritize and respond same day.
Overview
Incoming ad requests, story tips, and site issue reports often pile into a single inbox and slow editorial work. This flow converts each submission into a categorized team alert so editors and coordinators can prioritize and respond within the same business day.