Route clicked email contacts into support triage workflow
Route clicked email contacts into support triage workflow
Your clicked email contacts don't reach support, leaving requests untriaged and agents without context. Enroll clicks into a support workflow for prioritized follow-up within minutes.
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Overview
Clicked links are high-intent signals but often bypass support triage, increasing resolution time and customer frustration. This flow captures click events and enrolls those contacts into a support workflow so coordinators get prioritized cases with context within minutes.