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Route case phase changes to downstream case workflows

Your case phases often lack tracked follow-ups, causing stalled investigations, billing delays, and missed client outreach. Assigned owners get tasks and notifications same day to keep matters moving.

Route case phase changes to downstream case workflows

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Overview

Stop losing momentum when matters move between phases: this workflow routes qualifying case phase changes into ready-made follow-up flows and refreshes integrations when needed. That means assigned owners get tasks and notifications same day, avoiding stalled investigations and billing delays before key deadlines.

Route case phase changes to downstream case workflows