Route cancelled order messages to logistics team channel
Route cancelled order messages to logistics team channel
Cancelled order messages in your busy ops channel leave fulfillment unsure which shipments to stop. Restore visibility for logistics and enable same-day action.
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Overview
When cancelled orders are buried in a busy ops channel, fulfillment misses chances to stop shipments or reallocate stock. Route those messages to logistics automatically so coordinators gain immediate visibility and can resolve cancellations the same day.