Route canceled subs to former-customer mailing list now

You lack visibility when canceled subscriptions keep active tags and stay in active segments. They get moved to former-customer list and tags removed so campaign managers can re-engage them same day.

Workflow preview:

Zap details:

Overview

When subscriptions end, active campaigns can keep targeting those contacts and dilute performance; this flow moves canceled customers into a former-customer list and removes active tags within minutes. That keeps live audiences clean and lets campaign managers start targeted re-engagement the same day.