Route address change requests to subscriptions team and log
Route address change requests to subscriptions team and log
Your site address-change submissions may fail backend validation and require manual handling by subscriptions staff. Route valid updates automatically and notify staff for exceptions the same day.
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Overview
When address-change submissions fail backend validation, manual backlogs and delivery errors pile up. This workflow logs every request, attempts automated backend updates, and sends exception emails so subscriptions coordinators can resolve mismatches the same day.