Revenue ops: deliver weekday support agent call summaries

Support managers lack consistent agent call metrics, creating SLA blind spots. This workflow adds a weekday summary row per agent so managers see up-to-date call metrics before stand-ups.

Overview

Scattered call metrics leave revenue operations and support managers flying blind, risking SLA oversight and delayed follow-ups. Centralize per-agent weekday summaries into a single sheet each morning so managers have consistent call counts, totals, and averages before stand-ups, making coverage gaps visible and actionable.

Notable Features

Add weekday summary rows
Aggregate agent call counts and totals
Notify managers with concise metrics