Return transaction concierge contact by nickname to caller

You pass a nickname into a workflow but the matching concierge contact is missing, blocking routing and client handoffs. The lookup returns contact details so coordinators can route requests correctly in seconds.

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Overview

Missing concierge contact details create routing gaps and slow client handoffs; this workflow guarantees the calling process receives complete contact records. Operations and coordinators get full contact details returned to the caller in seconds, eliminating avoidable routing delays.