Restore access and clear failed-payment tags on renewal
Restore access and clear failed-payment tags on renewal
Operations coordinators watch renewals leave members stuck with failed-payment tags, blocking access. It removes tags and restores course access so ops can reconcile billing quickly.
Overview
Failed-payment tags left after renewals block members and create billing reconciliation headaches for operations. This workflow clears tags, restores course access when renewals succeed, and updates member records so ops and community managers reconcile billing faster and cut down manual fixes.
Notable Features
- Remove failed-payment tags immediately
- Restore course access to members
- Update member records for reconciliation