Restaurant owners: record feedback outreach for each order

Co-CEO sees completed orders without feedback records, causing missed follow-ups and gaps in guest reporting. Workflow logs each order's feedback and SMS delivery so managers start outreach immediately.

Overview

Missed feedback from completed orders harms repeat visits and obscures operational performance for restaurant owners. This workflow records every survey invite and SMS delivery per order, giving managers live visibility into outreach status so no follow-up falls through the cracks.

Notable Features

Create a feedback record per order
Log SMS delivery and status
Notify managers on failed deliveries