Restaurant ops: keep booking menu status visible
Restaurant ops: keep booking menu status visible
Customer support ops miss chef-assigned menu updates, causing duplicate requests and missed pre-service follow-ups. It tags bookings on chef assignment so ops see menu status and start follow-up.
Overview
Missed chef menu updates create duplicate requests and risk poor service the night of an event. This workflow keeps booking records updated when a chef is assigned, eliminating status ambiguity and enabling ops to start follow-up before service. Clear menu flags mean fewer duplicate requests and more reliable event execution.
Notable Features
- Update booking records on chef assignment
- Flag menu request status for ops
- Prevent duplicate chef menu requests