Respond to NPS feedback with targeted marketing flows
Respond to NPS feedback with targeted marketing flows
Marketing coordinators miss NPS score updates in shared sheets, causing follow-ups to slip. This pushes updated responses into your marketing platform so coordinators trigger score-based follow-up.
Overview
Marketing coordinators risk missing actionable NPS feedback when responses sit in spreadsheets, delaying score-based outreach. This workflow moves each updated response into your marketing platform, segments by score, and triggers tailored follow-ups so coordinators never miss a follow-up.
Notable Features
- Push updated NPS rows
- Segment respondents by score
- Start targeted follow-up journeys