Resolve critical tickets and clear on-call incidents promptly

Resolved critical tickets that don't update incidents keep on-call teams paged and doing duplicate work. Automatically clear incident records so engineers and ops see accurate status within minutes.

Overview

When high-priority tickets close without updating incident systems, on-call teams keep getting paged and operations churn increases. This workflow closes the loop and clears matching incident records immediately so engineers stop receiving duplicate alerts and status matches reality within minutes.