Reopen won deals when new customer email arrives

Won deals stay closed when customers reply, leaving reps without an active record for follow-up. Reopen the deal for owning reps so they can respond promptly and preserve relationships same day.

Overview

Closed deals that receive new customer replies create blind spots and slow your reps. This flow reopens the deal and returns it to the owner so they can act within minutes, preserving post-sale relationships and reducing missed responses.