Remove trial community access and update membership tags
Remove trial community access and update membership tags
Trial members can remain in groups after expiration, creating billing confusion and extra support work. It removes access and retags members so coordinators see correct status same day.
Overview
When trial tags flip to expired, members must lose access and be retagged so billing and outreach remain accurate. This flow automates offboarding, removing manual steps for program coordinators and reflecting correct membership within minutes.