Remove stale bot documents and clear knowledge links
Remove stale bot documents and clear knowledge links
Your knowledge updates can leave bot documents orphaned and agents using outdated guidance. This clears bot files and resets table references so your support team sees accurate content in minutes.
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Overview
Stale bot documents cause inconsistent agent answers and slow audits; this flow removes orphaned bot files and clears table references when a knowledge record changes. Your support and training leads will see accurate content in minutes, reducing rework and confusion.