Remove refunded memberships and update central roster record
Remove refunded memberships and update central roster record
You see refunded membership orders leave people active in your roster and messaging lists, causing accidental outreach. Remove those members and update the central roster automatically the same day.
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Overview
Refunded or failed membership orders frequently leave people active in engagement lists, causing mistaken outreach and reconciliation work for coordinators. This flow removes refunded members and marks the central roster automatically, so program coordinators and billing staff can reconcile records the same day.