Remove outdated partner ticket links from contact records
Remove outdated partner ticket links from contact records
Your contacts keep old partner ticket links that confuse agents during ticket triage. This clears those associations each weekday so agents have accurate context by the next business day.
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Overview
Stale partner-to-ticket links create noisy ticket histories and slow agent triage. This scheduled cleanup removes those links each weekday, so support ops and agents see accurate contact context and act confidently by the next business day.