Remove missed call entries and update call stats
Remove missed call entries and update call stats
Answered calls stay marked as missed, triggering duplicate follow-ups and skewed agent workload. It deletes stale missed-call rows and updates call metrics so managers have accurate reports same day.
Overview
Answered calls that still appear as missed drive duplicate outreach and noisy reports for support leadership. This flow clears stale missed-call entries and increments daily counters automatically, so managers see accurate call metrics by end of day.