Remove inactive members from your members' email segment
Remove inactive members from your members' email segment
Your cancelled memberships may stay in the member email segment, causing lapsed patrons to receive member-only messages. It removes them from the segment so you stop those sends within two days.
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Overview
When a member cancels, you can't afford to keep sending membership-only offers to lapsed patrons. This flow removes contacts tagged inactive and clears them from the member email segment within two days, stopping mistaken sends and preserving list quality before your next campaign.