Remove cohort and program access, add cancellation tag
Remove cohort and program access, add cancellation tag
Your community memberships sometimes remain active after cancellations, causing entitlement gaps and extra support work. This removes access and updates tags so managers see correct status same day.
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Overview
Unreconciled membership access risks entitlements and drives avoidable support volume for your programs. This flow enforces offboarded status automatically so community managers see accurate member state and access is revoked within minutes.