Remove churn tags from subscribers on cancellation events
Remove churn tags from subscribers on cancellation events
You get cancellation notices that leave subscribers tagged, creating mismatched segments and mis-sends. The list stays accurate so campaign managers avoid mis-sends before the next send.
Overview
Leftover retention tags create wasted sends and muddy campaign metrics when customers cancel. This flow removes those tags immediately on cancellation so campaign managers keep segments clean and avoid mis-sends ahead of the next broadcast.