Remove canceled appt from agent calendar and free time

Your webhook cancellations aren't removing calendar events, leaving agents with ghost bookings and blocked schedules. Free slots are sent to schedulers for rebooking within minutes.

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Overview

When cancellations fail to remove calendar events, your small team can get blocked and miss reschedules. This flow finds the assigned agent record, locates the matching calendar event, and deletes it so schedulers can rebook freed slots within minutes.