Remove active role when inactive role assigned to user
Remove active role when inactive role assigned to user
You lose accurate attendance when learners hold conflicting presence roles, so instructors and ops may misidentify active participants. It removes the old role so status is correct within seconds.
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Overview
Conflicting presence roles make it hard for instructors and ops to know who is actually in class, disrupting starts and attendance. This workflow automatically clears the outdated role so your team sees correct status within seconds, reducing confusion before sessions begin.