Remove active product tags and add alumni tag
Remove active product tags and add alumni tag
Offboard records can leave subscribers with active product tags, causing irrelevant campaign sends. Keep tags accurate so campaign managers avoid mistaken sends and alumni segments update same day.
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Overview
Offboarded participants still receiving active-product emails frustrates campaign recipients and wastes send capacity. This flow removes active product tags and adds an alumni tag so your email lists stay accurate and alumni segments refresh the same day.