Refresh integration access token and update table record
Refresh integration access token and update table record
Your integration token can expire unnoticed and break agent chat or meeting features during peak support hours. Keep a current token returned to calling workflows so agents retain access same day.
Overview
Expired integration tokens silently interrupt agent chat and meeting features, costing time and frustrating customers. This flow centralizes token state and refreshes it automatically, returning a usable token to callers so agents regain access within minutes.