Reduce missed appointments for clinics with SMS confirmations

Clinic receptionists miss confirmations, causing no-shows and extra calls. Send SMS when a confirmation task is flagged so patients receive confirmations within minutes and staff avoid missed visits.

Overview

Missed confirmations increase no-shows and burden reception staff, risking patient satisfaction and revenue. This workflow sends SMS when a confirmation task is created or updated so patients confirm appointments quickly and staff avoid missed visits. Clinics report fewer follow-up calls and clearer appointment schedules after deploying similar flows.

Notable Features

Send SMS on flagged confirmation tasks
Pull patient contact details automatically
Record SMS delivery status in CRM